ResolveAI Multi-Agent OrchestratorReAct Swarm + JSON Tool Contracts

Dynamic Intent Routing Across Triage, Billing, SRE Diagnostics & Retention Agents

SLA Triage Priority
P2 · High Priority
Active Agents
3 Specialists
Grounding Confidence
98%
Audit Trace ID
#run_418

ReAct Tool-Call Execution Trace

5 / 4 nodes completed
Step 01 · Triage & SLA Router
Intent Classification & SLA Binding
{
  "tool": "classify_intent",
  "priority": "P2 · High Priority",
  "routed_agents": [
    "triage",
    "billing",
    "retention"
  ],
  "memory_context": "loaded_90d_history"
}
Step 02 · Billing & Ledger Specialist
Stripe Ledger & Contract Policy Verification
{
  "tool": "stripe_invoice_query",
  "contract_cap_verified": true,
  "refund_window_status": "ELIGIBLE_WITH_APPROVAL",
  "dunning_lock": false
}
Step 03 · Account Retention Strategist
Retention Offer & Prorated Resolution Synthesis
{
  "tool": "generate_save_offer",
  "options": [
    "full_prorated_refund",
    "pause_billing_90d_with_25pct_credit"
  ],
  "audit_logged": true
}
Step 04 · Account Retention Strategist
Final Grounded Response & Audit Trail Commit
{
  "tool": "crm_audit_commit",
  "run_id": "run_418",
  "hallucination_check": "PASSED",
  "sla_target_met": true
}

Synthesized Customer Resolution (Zero-Hallucination Gate)

Verified by Tool Outputs
Hi Maya Chen, Our Billing Specialist verified your ledger and contract terms. We have prepared the prorated credit/refund adjustment in Stripe and queued the updated PDF invoice for immediate finance sign-off. In addition to processing your requested billing adjustment, we can also switch your workspace to a paused or flexible monthly tier so you never get caught by an unexpected annual renewal. All tool traces have been attached to ticket audit #418.